Privacy at Citation Compliance
Last updated: October 2026
This Privacy Policy explains how Citation Compliance Inc. collects, uses, shares, and protects personal information when you visit citationcompliance.com, request information, submit a demo request, or otherwise interact with our public website.
This policy is primarily about the public Citation Compliance website. Authenticated Citation products and customer environments may be governed by additional agreements, notices, or product-specific terms.
Information we collect
Information you provide
When you contact us or request a demo, we may collect information such as your name, work email address, organization, phone number if provided, areas of interest, and the information you include in your message or request.
Website and device information
When you use the website, we and our service providers may collect technical and usage information such as IP address, browser type, device information, pages visited, referring pages, approximate location derived from network information, and the date, time, and duration of visits.
Cookies and similar technologies
We may use cookies and similar technologies that are necessary for the website to function and, where permitted or consented to, for analytics, performance, and marketing. You can manage non-essential cookies through the cookie preference controls provided on the website.
How we use information
- Respond to demo requests, questions, and other inquiries.
- Provide, maintain, secure, and improve our website and services.
- Understand website usage and improve content and user experience.
- Communicate about Citation products, services, events, or updates where permitted by law and consistent with your choices.
- Protect against misuse, fraud, security incidents, and other harmful activity.
- Comply with legal obligations and enforce our agreements and policies.
How we share information
We may share personal information with service providers that help us host, operate, secure, analyze, or support the website and our business. We may also disclose information when required by law, to protect rights or safety, in connection with a corporate transaction, or with your consent. We do not sell personal information to advertisers.
Data retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to respond to requests, maintain business records, meet legal obligations, resolve disputes, and protect our rights.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International data transfers
Our service providers may process information in locations outside your state, province, or country. Where required, we use appropriate safeguards for transfers of personal information.
Your privacy choices and rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, and to object to or restrict certain processing. You may also be able to withdraw consent or manage cookie preferences. We will respond to verified requests as required by applicable law.
Children's privacy
The public Citation Compliance website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal information from children through the public website.
Third-party links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and Citation Compliance is not responsible for those practices.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact us
For privacy questions or requests, contact info@citationcompliance.com or write to:
Citation Compliance Inc.
2451 W. Grapevine Mills Cir
Grapevine, TX 76051
United States